Questions & Feedback Channel Now Open

Questions & Feedback Channel Now Open

I've opened the feedback channel inside the VTTs. Here's how it works.

The Tell Us Button In any session or on any main screen, you'll see a "Tell Us" button in the top right corner. Click it to open a short form: - What were you trying to do? - What happened instead? - Optional: attach a screenshot

That message comes directly to me. Not a ticket queue, not a support bot — me.

What to Send Bug reports: "I clicked X, expected Y, got Z." The more specific, the faster I can fix it. Feature requests: "I wish I could ..." is the format I find most useful. Confusion reports: "I couldn't figure out how to ..." — these are gold. If you're confused, others are too. Positive signals: If something works exactly right, tell me. I want to know what to protect as much as what to fix.

Response Time I reply to every message. Response time is usually same-day, occasionally next-day during crunch periods.

If you have a question that others might benefit from, post it in the Patreon community tab and I'll answer it publicly.